⚖ Written by the SugarReset Wellness Desk · 📅 Updated August 2026 · ✅ Formula cross-checked against the label
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A Damaged Bottle on Arrival: What to Actually Do

2026 guide · SugarReset Wellness Desk

If your package arrives visibly damaged, worth knowing the practical next steps before assuming the liquid product inside is fine.

What to actually do first

Photograph the damaged packaging before opening it further, and check whether the bottle itself — including the dropper cap and seal — shows any sign of leakage or compromise.

What to actually do next

Contact customer support with your order number and the photos, and ask directly whether a replacement or refund applies in this specific situation, rather than assuming based on the general 60-day guarantee alone.

💡 This is general educational information, not personalized medical advice.

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